Wurld is still in its early days, so these terms may change as the app grows. If anything here is unclear or you have any questions, please get in touch at support@wurld.chat. Last updated 2026-10-01.
By creating a Wurld account you agree to these terms. Wurld is a chat app that translates messages between participants' languages in real time, with vocabulary help, a practice mode, and an in-app language tutor, so you can learn a language while you chat.
Wurld is operated by Wurld Ltd, a company based in the United Kingdom, and is currently an early-access (beta) service available to users worldwide. Wurld Ltd is the party responsible for your data (the "data controller"). Wurld Ltd is registered in England and Wales, company number 16039122. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. You can reach us at support@wurld.chat.
You sign in with your phone number. You are responsible for activity on your account and for keeping your device secure. You must be at least 16 years old to use Wurld. We may ask you to confirm your age; if we learn that someone under 16 is using Wurld, we will remove their account.
Don't use Wurld to harass, abuse, or harm others, to send unlawful content, or to disrupt or attack the service. We may suspend or remove accounts that do.
You keep ownership of the messages and images you send. You grant Wurld the permissions needed to store, transmit, and process that content to provide the service — including sending message text to our translation provider, and storing your content on our cloud provider's servers. See the Privacy Policy for the detail.
Wurld is not end-to-end encrypted, and this is by design: the translation, vocabulary, and tutor features require access to the content of your messages in order to work. Your messages are protected in transit and at rest, but Wurld and our translation provider can access their content. Please do not send sensitive personal information, financial or health details, passwords, or sensitive media through Wurld.
Translations, vocabulary help, the practice mode, and the in-app tutor are generated by automated systems (and our AI provider) and may be imperfect or wrong. Don't rely on them for anything safety-, legal-, medical-, or finance-critical.
Wurld Plus is an optional paid subscription that unlocks more of Wurld. See Plans for what it currently includes.
Who sells it. In the iPhone and iPad app you buy Plus from Apple through the App Store, and in the Android app from Google Play. On the web you buy it from Stripe, which sells the subscription to you as the merchant of record through its Managed Payments service. Their own terms also apply to your purchase.
Price and renewal. The price is shown before you buy. On the web, prices in pounds and euros include VAT, and prices in US dollars have sales tax added at checkout where it applies. In the apps, the App Store or Google Play shows the price in your local currency, and says whether tax is included. Plus is a monthly subscription. It renews automatically, and you are charged for each new month, until you cancel.
Cancelling. You can cancel at any time: on iPhone and iPad in your Apple ID subscription settings (Settings → your name → Subscriptions), on Android in Google Play, and on the web through "Manage subscription" in Wurld's settings or on your account page, which opens Stripe's billing portal. Cancelling takes effect at the end of the current billing period. You keep Plus until then, and you won't be charged again.
Refunds. We can't refund App Store purchases; refunds for them go through Apple's own refund process. Refunds for Google Play purchases follow Google Play's refund policies. Web purchases are sold by Stripe as the merchant of record. To ask for a refund of a web purchase, contact Link, Stripe's payment service (Link support can refund a purchase within 60 days in some cases), or email us at support@wurld.chat. We look at each request case by case; a refund is not automatic. Nothing in these terms affects any rights you have under consumer law.
Price changes. We may change the price of Plus. If we do, you'll be told in advance as the App Store, Google Play, Stripe and the law require, and you can cancel before the new price applies to you.
Free trial. New users get a free trial of Plus, and the app shows when it ends. The trial is free and does not turn into a paid subscription: when it ends, your account goes back to the free plan unless you choose to buy Plus.
Plus given for free. We sometimes give Plus without charge, for example lifetime access for early testers or a period of Plus as a thank-you. Plus given this way is a courtesy, not something you bought: we may change or withdraw it at any time, without notice. It never affects a subscription you pay for.
Deleting your account. Deleting your Wurld account does not cancel a subscription bought through Apple. Apple keeps billing you until you cancel it in your Apple ID subscription settings, and the app reminds you of this before you delete. Deleting your account does cancel a web (Stripe) subscription straight away, and stops a Google Play subscription from renewing.
Wurld is provided "as is" and "as available", without warranties, during this beta. We may change, suspend, or discontinue features at any time. To the extent the law allows, we are not liable for indirect or consequential losses.
We may update these terms. When we make material changes we'll ask you to accept the new version before you continue using Wurld.
Questions about these terms: support@wurld.chat, or write to Wurld Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.